Who we are
The Bid Clinic is a UK-based bid writing and procurement consultancy. We help small businesses understand and win public sector contracts. Our website is thebidclinic.co.uk and you can contact us at info@thebidclinic.co.uk.
We are the data controller for the personal information collected through this website. This policy explains what we collect, why, and your rights under UK GDPR.
What information we collect
We only collect information you give us directly:
- Contact form — your name, email address and the message you send us.
- Newsletter signup — your name and email address when you subscribe to our mailing list.
- Tender Ready course — your name and email address when you register for free access.
We do not collect payment information directly. If paid services are introduced, payments will be handled by a third-party provider and their privacy policy will apply.
How we use your information
- To respond to your enquiry — if you contact us via the contact form, we use your details to reply.
- To send you our newsletter — only if you have signed up and given consent. You can unsubscribe at any time using the link in any email.
- To give you access to the Tender Ready course — and to send you relevant course and resource updates if you have consented.
We will never sell your data or share it with third parties for their own marketing purposes.
Legal basis for processing
- Consent — for newsletter sign-ups and course registrations.
- Legitimate interests — to respond to contact form enquiries and to maintain and improve our website.
Third-party services
We use the following trusted third parties to operate this website:
- MailerLite — our email marketing platform. Subscriber data is stored on MailerLite's servers. See their privacy policy at mailerlite.com.
- Hostinger — our website hosting provider. See their privacy policy at hostinger.co.uk.
How long we keep your data
- Contact form enquiries — up to 2 years, or until the enquiry is resolved.
- Newsletter subscribers — until you unsubscribe.
- Course registrations — until you request removal.
Your rights
Under UK GDPR you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent at any time (without affecting the lawfulness of processing before withdrawal)
- Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk
To exercise any of these rights, email us at info@thebidclinic.co.uk. We will respond within 30 days.
Cookies
This website uses cookies. See our Cookie Policy for details.
Changes to this policy
We may update this policy from time to time. The date at the top of this page will always reflect the latest version. Continued use of the website after any changes constitutes acceptance of the updated policy.
Contact
Questions about this policy? Email us at info@thebidclinic.co.uk.